Dell is recalling laptops that smell like cat pee.

Dell computers went private this week, taken off the public market in a buyout led buy Michael Dell. According to Forbes it was one of the nastiest tech buyout stories ever.


Perhaps serving as an omen, or at least as a nod to the acrimony, Dell also acknowledged this week that one model of its laptop computer, the Latitude 6430u, absolutely stinks of cat piss.


The problem surfaced on a customer service comment thread on Dell’s site. It kicks off with one customer saying, “smells as if it was assembled near a tomcats litter box. It is truly awful!” A Dell representative responds with a suggestion that “use a can of compressed air to clean the Keyboard area,” but no dice—the thing snowballs into an avalanche of customers all experiencing the same problem. The computer apparently absolutely reeks. Of pee.


“I have been blaming a new kitten who I swore was creeping into my closed back pack at night and magically only hitting the PC with a concentrated urine stream which then magically evaporated,” one customer says.


Dell finally came to the rescue with a recall offer to replace the incriminating part, the palm rest. “Any customer who has a system with the odor can contact our technical support team at 1-800-456-3355 or www.dell.com/support and we will arrange to replace the palm rest assembly,” the company said in a post to all the comments on its site. Dell assures customers “the odor was not related to biological contamination nor did it present a health hazard.”


Congrats on your first week private, Dell. Have fun cleaning up the cat pee!